• Is it safe?

All our products made in NSF ISO-certified and FDA-approved facilities. All ingredients are considered enamel-safe, meaning they contain no harsh ingredients and are not abrasive, whatsoever.  The active ingredient contained in this kit is carbamide peroxide. This ingredient has proven to be the most efficient at removing both extrinsic stains (those caused by tobacco products along with the foods you eat and drink) and intrinsic stains (those caused by injuries to the teeth, medications, and the natural aging process).

 Based on our clinical testing, consumers using the product demonstrated its use to be both safe and effective. That being said, long-term exposure of any product placed on the teeth can cause sensitivity and discomfort for some. For this reason, only use the products contained in the PUREAN Kit as instructed. Any sensitivity that you may experience should be resolved entirely by skipping one application. In addition, using less gel in the tray overall should alleviate any lingering discomfort brought on by the peroxide.

 Lastly, it is perfectly safe to use the whitening kit in combination with any whitening toothpaste you may have on hand.

• How Does The PUREAN Light Device Work?

The PUREAN PRO+ device uses LED light. This type of light has the ability to penetrate the enamel safely. In doing so, even the toughest stains are eliminated. The use of PRO+ Light to whiten teeth has a 15-year history of safe use. Dentists regularly use this kind of light in their practices as it known to accelerate the action of hydrogen peroxide, significantly boosting whitening results. 

• How Long Should I Use The PUREAN Light Device?

Instructions included in your kit clearly outline its use. In addition, the device itself is equipped with a notification system that will beep once the lights have turned off, reminding you it’s time to remove the device.

• My PUREAN Light Device Just Beeped—what does that mean?

Because the light is not always visible while the device is in place, it will beep to alert you that the lights have turned off, indicating that you can remove it.

• How Does The Light In The PUREAN Light Device Know When To Turn Off?

10 minutes of wear time is all the device needs to deliver sufficient light for whitening purposes. At that time, the device is programmed to turn itself off.

• Can I Use the PUREAN Kit if I Have Extensive Dental Work?

Any dental restorations, including partials, caps, crowns, veneers, and gold, composite, or laminate fillings will not be affected by the PUREAN kit. Because the kit only works to whiten the enamel of intact teeth, those who have dental work on their front teeth may notice color changes as the kit begins to work. 

• I have braces. Is it okay?

This kit is not advised for use by those with braces. Speak to your dentist prior to using this kit if you have a retainer, recent root canal work, or anticipate dental work in the near future. Medications that stain the teeth may prevent the kit from working—consulting with your dentist about this possible side effect is advised.

• Can I Use PUREAN Kit if I Have a Cavity or Gum Disease?

Use of the PUREAN kit with active dental infections or inflammation is not advised. Anyone with a recent history of periodontal disease management should clear using this kit prior to starting.

• Can I Use PUREAN Kit After My Teeth Are Professionally Cleaned?

It's best to wait a few days after a routine dental cleaning before using the PUREAN Kit. The reason for this is comfort-based, as your teeth and gums may be more sensitive than normal following a cleaning.

• Does the PUREAN Kit Have Any Side Effects?

Tooth or gum sensitivity may occur from using the PUREAN kit. However, these effects are mitigated by using the product as directed.

• I Swallowed Some Gel—Should I Be Worried?

It is expected that you will consume small amounts of gel with normal use. However, ingesting  large amounts of peroxide can cause stomach upset and nausea. Consult your doctor if you think adverse reactions are occurring.

• Can I Use PUREAN Kit If I am Pregnant or Nursing?

Though there is no reason to suspect harm, pregnant women or nursing mothers should always clear new product use with their doctor—this includes the PUREAN kit.

• What If I Don’t See Any Results After Using PUREAN Teeth Whitening Kit?

For people with significant tooth discoloration, the use of two kits may be necessary. Be sure you are following all instructions each time. For those that remain dissatisfied with their results, the PUREAN kit comes with a 30-day money-back satisfaction guarantee.

•  What is PUREAN Return and Exchange Policy?

We fully believe in the effectiveness of our product—but we believe in the satisfaction of our customers even more. If, for any reason, you are not satisfied, you may return your Kit within 30 days for a full refund. For more information, check packaging instructions. We can also be reached via email at help@purean.com.

• What is Stripe?

We use Stripe as a payment service provider. Stripe is an American technology company based in San Francisco, California. Its software allows individuals and businesses to make and receive payments over the Internet. Stripe provides the technical, fraud prevention, and banking infrastructure required to operate online payment systems.

• How soon can I expect my refund?

All refunds are initiated electronically once your return has been scanned by the carrier center. Typically, your bank will process your refund within 5-9 business days after that.

• Are these gel & syringe refills safe for children?

The use of peroxide products is not recommended for use for anyone 16 and under. As such, we do not advise children to use our Whitening Gel.

• What is the complete ingredient list?

35% Carbamide Peroxide, Deionized Water, Carbopol 970, Glycerine, Triethanolmine.